|
id
|
INT
|
|
|
|
|
nomor
|
varchar(20)
|
utf8mb4_general_ci
|
|
|
|
judul
|
varchar(255)
|
utf8mb4_general_ci
|
|
|
|
deskripsi
|
text
|
utf8mb4_general_ci
|
|
|
|
kategori_id
|
INT
|
|
|
|
|
prioritas
|
enum('Tinggi', 'Sedang', 'Rendah')
|
utf8mb4_general_ci
|
|
|
|
status
|
enum('menunggu', 'diproses', 'selesai', 'ditolak', 'tidak_bisa')
|
utf8mb4_general_ci
|
|
|
|
user_id
|
INT
|
|
|
|
|
teknisi_id
|
INT
|
|
|
|
|
lokasi
|
varchar(255)
|
utf8mb4_general_ci
|
|
|
|
aset_id
|
INT
|
|
|
|
|
aset_nama_cache
|
varchar(200)
|
utf8mb4_general_ci
|
|
|
|
catatan_penolakan
|
text
|
utf8mb4_general_ci
|
|
|
|
waktu_submit
|
datetime
|
|
|
|
|
waktu_diproses
|
datetime
|
|
|
|
|
waktu_selesai
|
datetime
|
|
|
|
|
durasi_respon_menit
|
INT
|
|
|
|
|
durasi_selesai_menit
|
INT
|
|
|
|
|
created_at
|
datetime
|
|
|
|
|
updated_at
|
datetime
|
|
|
|